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Advent Technologies
Advent Technologies 50 Iron Point Cir. Suite 110 Folsom, CA 95630 Varied
916-476-2992 Schedule A 15-Minute Discovery Call
  • Services

    • IT & Cloud Services

      • Managed IT

      • Co-Managed IT

      • Outsourced IT Support

      • IT Help Desk

      • Cloud

      • Microsoft 365

    • Security & Compliance

      • Cybersecurity

      • IT Complaince

      • HIPAA Compliance

      • PCI Compliance

      • FTC Compliance

    • Backup & Continuity

      • Disaster Recovery Planning

      • Data Backup & Recovery

    • Communication & Infrastructure

      • Business Video Surveillance Systems

      • VoIP Phone Systems

      • Structured Cabling

  • Industries

    • Auto & RV Dealers

    • Construction, Engineering, Architecture

    • CPA Firms

    • Dental

    • Healthcare

    • Law Firms

    • Professional Services

    • Property Management

    • Service Industries

    • SMBs

  • About

    • Referral Program

  • Resources

    • Blog

    • Newsletters

  • Support

  • Contact

Contact Us

IT Support for
Service Industries

At Advent Technologies, we provide specialized IT support for service industries, ensuring that businesses in hospitality, healthcare, legal, financial, real estate, retail, and professional services have the technology, security, and support needed to operate at peak performance.

Schedule A 15-Minute Discovery Call

 
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Two professionals collaborating at a modern office, smiling and discussing over a laptop.

Common IT Challenges for Service-Based Businesses 

Many service industry businesses face IT-related problems that disrupt operations, increase costs, and reduce efficiency. Some of the most common challenges include:

  • Unresponsive IT Support and Slow Issue Resolution - Long wait times for IT assistance lead to frustrated employees, lost productivity, and decreased customer satisfaction.

  • Cybersecurity Threats and Compliance Risks - Service businesses store customer data, financial information, and confidential business records, making them high-value targets for cyberattacks, data breaches, and fraud.

  • Outdated Technology Slowing Down Operations - Businesses using slow computers, unreliable networks, and outdated software struggle to provide efficient service and seamless customer interactions.

  • Poor Cloud Integration and Remote Work Challenges - Many service-based businesses rely on cloud platforms and mobile devices for customer engagement, but improper configurations lead to security vulnerabilities and accessibility issues.

  • Data Loss and Insufficient Backup Solutions - Without proper backup and disaster recovery planning, businesses risk losing critical customer and operational data due to hardware failures, ransomware attacks, or accidental deletions.

Advent Technologies helps service businesses eliminate IT frustrations with proactive support, secure cloud solutions, and industry-specific IT management.

Why Service-Based Businesses Choose Advent Technologies 

  • Fast, Reliable IT Support with Quick Response Times - Our help desk and remote support services ensure minimal downtime and immediate resolution of IT issues.

  • Advanced Cybersecurity and Data Protection - We protect businesses from data breaches, ransomware, phishing attacks, and compliance violations with enterprise-level cybersecurity solutions.

  • Seamless Cloud Integration and Remote Work Support - We help businesses leverage Microsoft 365, Google Workspace, and cloud-based applications for improved efficiency and secure remote access.

  • Customized IT Solutions for Service Industries - Our IT support is designed for retail stores, law firms, healthcare providers, financial service companies, real estate agencies, and professional services firms.

  • Predictable IT Costs with Flat-Rate Managed IT Services - Our fixed monthly pricing model eliminates surprise IT expenses, allowing businesses to budget for IT support with confidence.

We serve small to mid-sized businesses across various service industries, ensuring secure, efficient, and customer-focused IT solutions.

Schedule A 15-Minute Discovery Call
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Sacramento Kings Small Business Partner 25-26 logo in purple and gray on black background
Sacramento Kings Small Business Partner 25-26 logo in purple and gray on black background

IT Services by Advent Technologies

Advent Technologies provides a comprehensive range of IT solutions designed to help businesses enhance security, improve efficiency, and maintain compliance. With over 20 years of experience, we support organizations across multiple industries with customized IT services that eliminate technology headaches and drive business success.

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Managed IT

Managed IT

IT should enhance business operations—not slow them down. Our managed IT services offer businesses a fully outsourced IT department that handles everything from network monitoring to cybersecurity. We provide 24/7 system maintenance, proactive threat management, and infrastructure optimization to ensure smooth and secure operations.

 Managed IT Services →
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Cybersecurity

Cybersecurity

Cyber threats are evolving rapidly, making advanced cybersecurity solutions essential for businesses. We provide firewall management, endpoint security, and network monitoring to protect against cyberattacks. Our AI-driven threat detection systems identify and neutralize risks before they compromise sensitive data. Whether defending against ransomware, phishing attempts, or insider threats, our cybersecurity solutions are built to keep your business safe.

Cybersecurity Services →
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VoIP Phone Systems

VoIP Phone Systems

Reliable business communication is essential for productivity. Our VoIP phone systems provide scalable, cloud-based phone solutions that include call forwarding, video conferencing, voicemail-to-email integration, and mobile connectivity. Whether supporting remote teams or multi-location businesses, our VoIP solutions improve call quality, reduce costs, and streamline communication.

VoIP Phone Systems Services →
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Co-Managed IT

Co-Managed IT

For businesses with internal IT teams, our co-managed IT services provide additional expertise and support. We work alongside in-house IT staff, offering advanced cybersecurity solutions, compliance management, infrastructure support, and IT consulting. This partnership model enhances IT efficiency without replacing your existing team.

Co-Managed IT →

Additional Services We Offer

Cloud Services

Migrating to the cloud offers greater scalability, security, and flexibility for businesses. We help organizations transition to cloud-based infrastructure, optimize cloud storage solutions, and implement hybrid or multi-cloud environments that enhance collaboration and operational efficiency. Our team ensures secure cloud configurations, data encryption, and seamless integration with existing systems.

IT Compliance Services

Compliance with industry regulations is critical to avoid fines, data breaches, and legal consequences. We offer full-scale IT compliance services, ensuring businesses meet security standards and regulatory requirements. Our services cover FTC, PCI, and HIPAA compliance, providing ongoing assessments, security enhancements, and documentation support.

FTC Compliance Services

Regulations set by the Federal Trade Commission (FTC) require businesses to implement stringent security measures when handling customer data. We help companies develop and enforce compliance policies, secure sensitive information, and conduct security audits to meet FTC requirements and prevent violations.

PCI Compliance Services

Businesses that process credit card payments must adhere to PCI DSS (Payment Card Industry Data Security Standard) to protect payment information. Our team ensures secure payment systems, data encryption, and network segmentation to prevent fraud and data breaches. We also conduct PCI compliance assessments and implement real-time security monitoring.

HIPAA Compliance Services

Healthcare organizations handling protected health information (PHI) must meet strict HIPAA (Health Insurance Portability and Accountability Act) requirements. Our compliance solutions include data encryption, secure access controls, network monitoring, and risk assessments to prevent unauthorized data access and ensure regulatory compliance.

IT Help Desk Services

Employees rely on efficient IT support to stay productive. Our IT help desk services provide businesses with 24/7 remote support, on-site troubleshooting, and proactive IT assistance. Whether resolving software issues, managing user access, or fixing network disruptions, our help desk team ensures seamless operations with minimal downtime.

Outsourced IT Support

For businesses without an in-house IT team, outsourcing IT support offers a cost-effective way to maintain secure, high-performing systems. We provide help desk support, infrastructure management, cloud services, and IT consulting to optimize IT performance while reducing operational costs.

Microsoft 365 Services

Microsoft 365 is a powerful productivity suite, but without proper management, businesses fail to maximize its potential. Our Microsoft 365 services include setup, migration, security configurations, and ongoing administration to ensure businesses get the most out of tools like Teams, OneDrive, SharePoint, and Outlook.

Business Video Surveillance Systems

Protecting your business requires more than just traditional security measures. Our business video surveillance systems provide high-definition monitoring, AI-powered threat detection, and seamless integration with access control systems. With remote viewing capabilities and cloud-based storage options, business owners can monitor security in real-time from any location.

Structured Cabling Services

A strong IT infrastructure starts with structured cabling. We design and install high-performance network cabling systems, including fiber optics, Cat6 cabling, and data center wiring. Our structured cabling solutions ensure seamless network performance, reduced interference, and future-proof connectivity for growing businesses.

Disaster Recovery Planning

Unplanned disasters—whether cyber incidents, power outages, or natural disasters—can severely impact operations. Our disaster recovery services provide businesses with customized response strategies, redundant infrastructure, and failover solutions to restore systems quickly. We help organizations develop business continuity plans that keep critical functions running, even during unexpected disruptions.

Data Backup & Recovery Services

Data loss can cripple a business, but with a robust backup and recovery plan, you can prevent catastrophic downtime. We offer automated cloud and on-premise backup solutions, ensuring that your critical data is protected and easily recoverable in the event of accidental deletion, system failure, or cyberattacks. Our rapid recovery solutions minimize downtime and ensure business continuity.

Frequently Asked Questions (FAQs)

Why do service-based businesses need IT support? 
Service-based businesses rely on secure, efficient, and reliable technology to handle customer transactions, data management, and internal operations. IT support ensures that systems run smoothly, remain protected from cyber threats, and can scale with business growth. Without professional IT management, businesses risk frequent downtime, security breaches, and lost revenue.
How does IT support improve customer service? 
With fast, reliable IT systems, businesses can respond to customer inquiries quickly, process transactions efficiently, and provide seamless online and in-person services. Secure and optimized networks reduce system crashes, slow transactions, and frustrating customer wait times, improving overall customer satisfaction.
What cybersecurity risks do service businesses face? 

Service businesses handle confidential customer information, payment data, and sensitive internal records, making them prime targets for hackers, ransomware, and data breaches. Without strong cybersecurity measures, businesses risk data theft, financial losses, legal penalties, and reputational damage.

Can IT support help service businesses with compliance requirements? 

Yes. Many service businesses must comply with industry regulations such as HIPAA, PCI DSS, and the FTC Safeguards Rule. Our IT support services include data encryption, network security assessments, multi-factor authentication, and compliance audits to ensure businesses meet regulatory requirements and avoid fines.

How do managed IT services reduce operational costs? 

Managed IT services provide fixed monthly pricing, eliminating unexpected IT repair costs and reducing downtime that leads to lost productivity. With proactive IT management, businesses avoid costly cyberattacks, system failures, and outdated technology issues, allowing them to focus on growth without IT-related financial surprises.

What Our Clients Are Saying About Our Services:

★★★★★

They have ALWAYS been there when we needed them

We have worked with Advent Technologies for several years, and they have ALWAYS been there when we needed them. Recently our server failed to boot, which meant that we were a CPA firm that was dead in the water during tax season. Our Advent guy, Heath, was here in less than an hour, and got us...

We have worked with Advent Technologies for several years, and they have ALWAYS been there when we needed them. Recently our server failed to boot, which meant that we were a CPA firm that was dead in the water during tax season. Our Advent guy, Heath, was here in less than an hour, and got us running again. This is the rule, not the exception. They take care of our off-site backups and monitor our system for a reasonable monthly fee. Thanks, Advent!


application

Randall Kilgore

CPA
Kilgore & Co. Accountancy

Responsive And Critical To Our Success!

The Advent Team's responsiveness and understanding of our technology needs have allowed us to be more productive and efficient. Their expertise has been critical to our ongoing success. Advent Technologies professionalism and reliability are hallmarks of their work.

Smiling middle-aged man in a blue suit and white shirt standing outdoors with a blurred brick and tile background.

Ronald H. Melchin

Law Offices of Ronald H. Melchin, APC

Get Reliable IT Support for Your Service-Based Business


Service businesses cannot afford IT downtime, cybersecurity risks, or unreliable technology. Advent Technologies delivers comprehensive IT solutions that help businesses streamline operations, secure data, and improve customer experiences.

Whether you need 24/7 IT support, cybersecurity protection, cloud integration, or business continuity planning, our IT experts provide customized solutions to keep your business running smoothly.

Contact us today to schedule a consultation and discover how our IT support for service industries can help your business thrive.

Get In Touch

Advent Technologies

Phone: 916-476-2992
Email: info@adventtechnologies.net

Schedule A 15-Minute Discovery Call

Folsom

50 Iron Point Cir., Suite 110

Folsom, CA 95630

Modesto

503 Bangs Ave, Suite J

Modesto, CA 95356

Services

  • Business Video Surveillance Systems
  • Cloud
  • Co-Managed IT
  • Cybersecurity
  • Data Backup & Recovery
  • Disaster Recovery Planning
  • FTC Compliance
  • HIPAA Compliance
  • IT Complaince
  • IT Help Desk
  • Managed IT
  • Microsoft 365
  • Outsourced IT Support
  • PCI Compliance
  • Structured Cabling
  • VoIP Phone Systems

Industries

  • Auto & RV Dealers
  • CEAs
  • CPA Firms
  • Dental
  • Healthcare
  • Law Firms
  • Professional Services
  • Property Management
  • Service Industries
  • SMBs

Service Areas

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